- Introduction to Business Excellence in Healthcare
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Healthcare Business Excellence deploys a variety of process improvement & change management concepts and approaches to increase operational efficiency and reduce clinical variability. The ultimate objective is to derive the total medical care cost down while improving care quality.
The course is designed to reflect the current challenges, opportunities, and management practices to Business Excellence in Healthcare. It will provide critical perspectives to the participants by applying several tools & concepts of Business Excellence like Value Stream Mapping (VSM), Five S, Lean Management, Poka Yoke and Risk Management.
Chairman & Managing Director - Astron Group
Chairman - Advisory Council, Venkateshwar Hospital, Dwarka
Dr. Yash Paul Bhatia has been at the forefront of Hospital and Healthcare facility management since 1981. He has to his credit, the conceptualization, establishment and management of many prestigious multi speciality and single speciality tertiary care hospitals in the country. As the Former Chairman, Accreditation Committee for National Accreditation Board for Hospitals and Healthcare Facilities, he is pioneering the quality revolution in healthcare management and delivery in the country. He has also been the Former Chairman of National Task Force to establish healthcare accreditation mechanism in India & presently serves as a Board Member of Advisory Council of Joint Commission International.
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