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Certification in Business Excellence for Healthcare Professionals

  • Advance Level
  • English
4.8 (0 Review)
  • Learn on internationally acclaimed LMS-Moodle
  • Audio-Video based Learning
  • Three Modules
  • Three Assignments
  • Life time access on Laptop, Mobile & TV
  • Get Globally accepted certificate on completion

Course Description

Healthcare Business Excellence deploys a variety of process improvement & change management concepts and approaches to increase operational efficiency and reduce clinical variability. The ultimate objective is to derive the total medical care cost down while improving care quality.
The course is designed to reflect the current challenges, opportunities, and management practices to Business Excellence in Healthcare. It will provide critical perspectives to the participants by applying several tools & concepts of Business Excellence like Value Stream Mapping (VSM), Five S, Lean Management, Poka Yoke and Risk Management.

Key Features

  • Basic understanding of process improvement & change management concepts.
  • Get to learn increase operational efficiency.
  • Get to learn reduce clinical variability and mitigate risks.
  • To identify strengths and gaps in healthcare processes.
  • Promotes communication and staff empowerment across organizations.
  • Get enable to implement management tools towards increase efficiency and effectiveness.

Course Outline

  • Module -1
    • Introduction to Business Excellence in Healthcare
  • Module -2
    • Tools & Concepts of Business Excellence in Healthcare Value Stream Mapping
      • Lean Management
      • Five “S”
      • Poka Yoke
  • Module -3
    • Risk Management in Healthcare

Course Certificate

Available Payment Options

  • EMI Option

  • Credit Card

  • Debit Card

  • Bank Transfer

Inspired by

Dr. Y. P. Bhatia

Chairman & Managing Director - Astron Group
Chairman - Advisory Council, Venkateshwar Hospital, Dwarka

Dr. Yash Paul Bhatia has been at the forefront of Hospital and Healthcare facility management since 1981. He has to his credit, the conceptualization, establishment and management of many prestigious multi speciality and single speciality tertiary care hospitals in the country. As the Former Chairman, Accreditation Committee for National Accreditation Board for Hospitals and Healthcare Facilities, he is pioneering the quality revolution in healthcare management and delivery in the country. He has also been the Former Chairman of National Task Force to establish healthcare accreditation mechanism in India & presently serves as a Board Member of Advisory Council of Joint Commission International.


  • Course Information
    • Duration – 2 Hours
    • Course Delivery - Video based e-learning module
  • Eligibility
    • Healthcare Quality Professionals, Business Development Manager, Hospital Administrators and other Healthcare Professionals
  • Enrolment for the course
    • How to Register for the course? To register for the course, go to and click on "Register Now"
    • How to access the course material online? To access the course, go to and click on “Log In Using Your Account on GOOGLE” and enter your e-mail ID: Gmail ID & Password. In case you are not able to access the login ID and password, write us to
  • Assessments
    • How will the assessments to be conducted?
      • After each module there would be self- assessment.
      • All assessments will be based on MCQs or Case Studies.
    • What if I am not able to clear the assessment in the first attempt?
      • You will have to achieve 50% grade in each assessment. If you are not able to achieve 50% grade, you will get the access to re-attempt the assessment.
  • Issuance of Certificate
    • What certification will I get at the end of the course?
      • Successful completion of "Certification in Business Excellence for Healthcare Professionals".
    • When will I get my certificate?
      • Once you successfully pass each module, your e-Certificate will be generated in the student dashboard.
  • Write Us
    • For any feedback/suggestion regarding the course, please write to us at

Let Us Hear from Our Students

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